Compliant HIPAA Services

CorpoCall provides you with a Business Associate Agreement that assures you have a customer service department with full HIPAA compliance. We are currently providing these services to Third Party Administrator’s and Insurance companies.

Each and every agent and all personnel handling your calls are HIPAA trained. Our management has participated in HIPAA workshops and has received advisement by both legal and operational HIPAA consultants.

We are proud of our disaster back-up capabilities. We are prepared to handle a disaster while ensuring uninterrupted service and protecting the integrity of your data through disaster recovery contingencies.

We WILL CONTINUE to dedicate all necessary resources to ensure that we remain HIPAA compliant by providing:

Secure Paperless Information Processing (Voice & Data)
Secure Call Record Storage (Voice & Data)
Reasonable Precaution for Electronic Information Transfer (via Internet, Phone, PDA, e-mail, Pager, and Fax)
Enhanced Call Monitoring, Tracking, Data Management & Reporting

It's our commitment to keep the policies and procedures up-to date with the ever constant business changes, and provide our staff and management with ongoing HIPAA training. With this pro-active approach, CorpoCall provides you the soundest "Satisfactory Assurances"; to assist you with your compliancy needs as a Business Associate and a Business Partner.

CorpoCall, Your HIPAA Business Associate